Creative Cognitions

Natalie Cross - Registered Psychologist - North Brisbane

Our Services

At Creative Cognitions, Natalie offers empirically based psychology treatment for a range of presentations and difficulties you may be facing in your life at present. She focus’ on providing a safe and open environment for you to explore your concerns and challenges without fear of judgement.  Your sessions will be focused on you, your concerns and your goals while providing some direction where it is needed.  Natalie attempts to bring a little life and fun into the psychology sessions (where appropriate) in an attempt to lighten the load of whatever is weighing you down. Natalie is able to see patients aged 15 and upwards and specialises in the following areas;

  • Generalised anxiety
  • Social Anxiety
  • PTSD
  • Complex trauma
  • Childhood abuse
  • Depression
  • Self-esteem and self-development
  • Body dysmorphic disorder
  • Eating disorders
  • Sleep difficulties
  • Assertiveness training
  • Anger management
  • Life transition and adjustment issues
  • Gender and sexual identity
  • Grief and loss
  • Relationship counselling
  • Miscarriage and fertility concerns.
  • Divorce and Separation
  • Conflict resolution
  • Veteran affairs
  • Workplace bullying and work cover claims

Fees and Session info

Session details and what to expect

All face to face sessions run for 55 minutes.  Please arrive 10 minutes prior to your initial consult as there will be some paperwork for you to complete.   When you arrive you are able to check in with the medical centre reception and they will notify Natalie you have arrived.


Telehealth appointments are available upon request. 

Insurance claims

Creative Cognitions is able to provide psychological services to those currently involved in insurance claims.  Please bring to your first appointment; your claim information including your claim number, your most recent medical certificate, approval for psychological treatment (if you have one) and your case managers contact information so that we are able to bill the insurance company directly. 

Fees and rebates

Session fee: $200 per 55 minute session. 

Creative Cognitions is not a bulk billing psychology practice however with a mental health care plan obtained from your GP, you will be eligible to receive a Medicare rebate of $92.20 which can be processed on site.  This rebate is valid for 10 sessions per calendar year.

Feel free to contact our team to discuss this further or speak with your GP to determine if you are eligible.

You do not need a mental health care plan or a referral from a GP to access psychological services.  Some private health insurers do provide a benefit for psychological sessions.  Please contact your insurance company to discuss eligibility and benefit rates.  We have a HICAPS machine on site for your convenience.  Please note you are unable to claim both a Medicare rebate and private health benefit for the same appointment. 

Cancellation Policy

 Understandably life can get busy and sometimes the unexpected happens.  To ensure all clients have access to appointments and out of respect for our clinician’s time, please provide 48 hours’ notice (from the time of your appointment) of any cancellations. 

If less than 48 hours’ notice is provided a 50% cancellation fee applies ($95).  Please note this fee is not eligible for a rebate through Medicare or private health.  If less than 24 hours notice is provided the full session few will be payable. 

For more information on our cancellation policy or to discuss extenuating circumstances, please either contact our clinic or email us at

“Every person on this earth is full of great possibilities that can be realized through imagination, effort and perseverance.”

Scott Barry Kaufman


Still not sure if Creative Cognitions is for you?  Feel free to send us any questions or concerns.  We understand that embarking on a journey of psychological treatment can be a little dauting and are here to make the first step of the journey as comfortable as possible.